People Management: Hiring And Retaining Top Talent
Managing home and family office staff takes incredible skill, patience, and expertise. Clients prefer Teresa Leigh Home and Family Office’s customized approach to Human Resources for all of their employees.
Our Top 10 Human Resource Suggestions for Employers
- The Employee Handbook
- New Hire Policy
- Payroll Guidelines
- Job Description
- Offer Letter
- Orientation
- Non-Disclosure Agreement
- Paid Time Off (PTO) Use Policy
- Performance Evaluation
- Employment Policies
Today, employers make an enormous investment of time and resources to hire staff. Let us help you hire the very best employees and create a positive work environment to retain that investment.
Salary & Benefits
I’m not sure what type of salary or benefits my family office should offer.
We provide clients with the latest employee salary and benefit trends by job title, experience, and geographic region. These figures are based on the employees’ performance evaluations, skill level, proactive management of their duties, consistent service levels, and tenure goals.
HR Policy
What is HR policy and how can this increase better communication with staff and lower the stress level with managing our employees?
Our HR policies are customized per client project examples include the management of paid time off use, guidelines for meals, breaks and employee parking, security access and credit card assignment. Employee turnover can be reduced with written communications and expectations from management. Let us help you create an effective HR department.
Employee Performance Evaluations
Since their hire, our employees have not had performance evaluations, why would it be a good thing to start now?
Our customized employee performance reviews are an invaluable tool for retaining good employees. Let us help you build a great team.
Wage Settlements
Are you able to properly answer employees’ questions regarding their wages, e.g., unpaid overtime, holiday pay, on-call time, travel time, and mileage reimbursements?
Our expertise can quickly answer the questions and lower the risk of wage disputes.
Should a client have a long-term issue regarding unpaid employee wages we can calculate monies owed and present a potential settlement.
Payroll & Schedule Support
Is the present system of tracking employee hours worked compliant with the federal and state guidelines, and is it documented in case of a question or dispute?
We offer clients peace of mind by supporting the payroll process and HR polices. We can liaison with accounting should there be a request for further documentation.
HR Advisory Services
Do you feel overwhelmed and stressed when dealing with employees?
We offer support counseling to management and employees.
Workers’ Compensation
Is having workers’ compensation insurance really worth it even if you can pay the hospital bill for an employee injured on the job?
Yes, workers’ compensation insurance is a low-cost insurance product that can help clients save thousands of dollars on employee recovery and loss of wage earnings.
We can manage the documentation in case of an employee accident or injury and communicate needed information to the insurance provider. It is important to note that workers’ compensation is mandatory in most U.S. states whether or not the employer can or agrees to pay for the injuries of their employees.
Testimonials
Testimonials
Susan
Portland Oregon, Reno, Nevada
“My word, where do I begin? Teresa has worked as an advisor for our family for over 15 years. She is wonderful at listening and understanding my problems; sometimes I can’t even vocalize them myself. An emotional issue we dealt with recently—my mom was doing great at the age of 81 and then she wasn’t. Teresa helped us to hire a full-time care team and communicated all the details with our family office. I thank God every day for her being in our lives.”
Dorena
St. Augustine, Florida, Brooklyn, New York
“This is the best advisory service. Teresa is there when I need her, listening, lowering the stress level, so I can focus on creating a peaceful household for my family.”
Holland and Abbie
"Our family is huge with a never-ending list of projects. Teresa can quickly get to the heart of an issue. She provided us with life-changing insights into staff and vendor relationships that were truly enlightening! We respect her guidance and recommend her to our friends and colleagues."
Margarite
Monterey, California
“Our family office needed guidance on a new position. Teresa introduced us to the perfect chief of staff. We enjoy working with the her and her team—very professional.”
Elizabeth
Fort Worth, Texas
“I trust all my household property issues to Teresa. She is a gem to work with. Teresa listens and gives me a new way to communicate. It has been very effective, and my staff seems happier than ever. We've been working together for over 12 years. I highly recommend her service.”
Greg
Palo Alto, California, Austin, Texas
“We have worked with Teresa for a little over eight years. We started with two homes and bought a ranch in Southern California. Teresa stepped into our lives, hired staff, created structure, and streamlined the accounting and communication processes. Teresa is a lifesaver. Her sincerity, sensitivity, and guidance are unparalleled.”
Raymond
"This firm is my first call for all things home and life. Teresa is exceptional at making sense of employee relationships. I'll be the first one to make a referral."
Baneeta
"My husband and I are really low-key people but we love, love big houses. Fast forward two houses and a vacation condo later, and I didn't know it took so much of my day to be dealing with service vendors and scheduling their appointments. Teresa helped me understand either I am doing it or I need to hire someone to help me. We hired the staff she suggested, and we live a better life for it. Teresa is fabulous!"
Bob
Lexington, Kentucky, Birmingham, Michigan
“Teresa has helped me more than she will ever know. I will be the first to admit I am not savvy when it comes to hiring and managing people. We have had great success with a number of projects. Excellent service. I refer this firm to all my friends.”
Emily
Lakeland, Colorado
“I am a new mom of twin boys and one 10-year-old with special needs. Teresa is the wonder woman advisor in my life. She managed all the details so we could hire long-term helpers. I have Teresa on speed dial.”
Michelle
"Teresa provides a one-of-a-kind service to family offices and the families we serve. A unique mix of expert, counselor, advisor, coach and service provider. All of us think the world of her and her team; would highly recommend."
Colin
New York, New York & Dublin, Ireland
“Teresa's advisory service is my favorite—hands down the best. They manage everything and make it look easy.”
Barton
Hilton Head, South Carolina
“I would recommend this firm to anyone with a home who does not want the worry of making decisions all on their own. Call Teresa; she will make your life so much easier.”
Betsy
"We have worked successfully with Teresa Leigh since early 2018. She is the expert advisor we needed on our team. She is amazing—recommend highly."
Robert
CFO Family Office, Atlanta, Georgia
"Our family office hit the jackpot when we hired Teresa's firm. I would wholeheartedly recommend this firm."
Mikhail
Bal Harbour, Florida, Chicago, Illinois, Sun Valley, Idaho
“We are a particular family. My friend made the introduction to Ms. Teresa. She is good listener, very respectful to my family, and smart person. She has helped my family have a good life. I send my friends to her good service.”
Sofia
"Teresa helped us get organized after we sold our company. We purchased a large working ranch, a beach house, and a tree house. Teresa managed all of our hires and payroll. Her team created a preferred vendors' list for each location and made a brilliant introduction to a celebrity horse trainer. This firm is truly best in class."
Lance
Salt Lake City, Utah Quebec, Canada, Boston, Massachusetts
“I hired Teresa Leigh's firm for advisory, staff management, and human resources. Teresa has incredible insight and understanding of our long-term goals. Simply put, a must have advisory firm."
Sam
Boca Raton, Florida
“New houses, cars, crazy life—I needed help putting it all together. Management of people and projects ain't my thing. Teresa made it easy for me, and I can’t say enough good words about her. She is the best.”
Antonio
"I am grateful every day for the wonderful help Ms. Leigh has brought into my life. She has helped me to hire a bookkeeper, a personal assistant, a nanny for my daughter and made organization of all my life. I am blessed beyond words to know her and to recommend her magnificent skills."
Rome
Miami, Florida
“A word to describe Teresa is one badass advisor. There is no bull sh*t with her guidance. It's full-on straight talk. Teresa has successfully problem-solved the sh*t out of everything I have ever sent her. I would highly recommend contacting her.”
Abigale
Richmond, Virginia, Fort Worth, Texas, Cumberland, Maine
“Teresa is our advisor and guidepost, providing practical solutions for our family office staff and vendors. She is a master at navigating important relationships. My family and I highly recommend this firm—very easy to work with.”
Dylan
"I love when people exceed my expectations. Teresa does this in spades. We have been working together for five years plus. She is always there when I need the best insight and guidance. Best advisor I ever hired."
Martha
SFO Charleston, South Carolina
“Teresa is one of the most authentic people I have ever met. Her counsel is honest, straightforward, and exceptionally insightful. Teresa comes highly endorsed by our entire team.”
Richard
Ann Arbor, Michigan
“Great firm. We had just acquired a large property out of state and needed help with all kinds of things. Teresa's counsel was dead on and gave us immediate direction for next steps. We have continued to engage services for over 10 years.”
Annette
"We are so grateful for Teresa; having her as our advisor over the past few years has been a true gift and an amazing asset to our family office. Her years of knowledge and hands-on experience have assisted us greatly in the efficiency of our household staff and private estate management. We immediately developed a great rapport and partnership, and it’s only strengthened over the years. No matter the issue and/or concern, Teresa Leigh is always our first call and the expert on helping resolve the problem."
Stewart
"I would recommend Teresa to everyone dealing with problematic household or property vendors. She is the best there is on these matters."
Dianna
Baton Rouge, Louisiana, Greenwich, Connecticut, Martha’s Vineyard, Massachusetts
“I am so thankful for Teresa's counsel. Her guidance on our projects was and is fantastic. She has a ‘spidey sense’ that is marvelously accurate. We would recommend Teresa to anyone seeking an honest form of expertise and empathy.”
Jun
Providence, Rhode Island
“My mom said contact Ms. Leigh to help with my new house problems. I am very glad to work with her. Teresa is always willing to listen and guide me to make the good decisions. I have saved a lot of money and hired good employees with her helping us. My dad in California also uses Ms. Leigh’s company; it is the very best. 감사합니다 Thank you."
William and Suzanna
Austin, Texas
“After my mother's debilitating stroke and my dad lost the car, we had no clue how to manage our parents care options. Teresa listened to our heartache, made sense of all the chaos, and provided quick solutions we were happy with. Very grateful for this wonderful service.”
Testimonials are direct quotes from our clients, however their likeness and names are confidential
Testimonials
Beth
"The family office I work for hired Teresa for an elderly family member in need of complex care. The family was overjoyed with her service and her sensitivity. All of us would happily recommend Teresa."
Maureen
"Hiring Teresa's firm in 2016 was the best decision I ever made for our family office. Teresa is fantastic. We would recommend her firm to every family or family office."
Bradley
San Francisco, California, Seattle, Washington
“Hands down the best advisor I have ever hired. They have helped me and my husband for over 11 years. Teresa and her team are truly unique in their ability to expedite flawlessly all the projects I send them. Teresa Leigh is my go-to advisor for home, vendors, and employees.”
Daniel
SFO Memphis, Tennessee
“Teresa really understands the needs of our families. Over the last four to five years, Teresa has helped us successfully hire six new staff members for our office and properties. Teresa's ability to match candidates to our culture, personality, and skill requirements is remarkably accurate. We have had zero turnover since working with her firm. I would recommend her service to all family offices.“
Dorena
St. Augustine, Florida, Brooklyn, New York
“This is the best advisory service. Teresa is there when I need her, listening, lowering the stress level, so I can focus on creating a peaceful household for my family.”
Anna
Long Island, New York
“Teresa is such a blessing to me and my late husband. I call on her for household property things, house staff, or if we need a local vendor. My family office hired Teresa as an advisor for other family members. I would definitely refer her company.”
Stewart
"I would recommend Teresa to everyone dealing with problematic household or property vendors. She is the best there is on these matters."
William and Suzanna
Austin, Texas
“After my mother's debilitating stroke and my dad lost the car, we had no clue how to manage our parents care options. Teresa listened to our heartache, made sense of all the chaos, and provided quick solutions we were happy with. Very grateful for this wonderful service.”
Margarite
Monterey, California
“Our family office needed guidance on a new position. Teresa introduced us to the perfect chief of staff. We enjoy working with the her and her team—very professional.”
Susan
Portland Oregon, Reno, Nevada
“My word, where do I begin? Teresa has worked as an advisor for our family for over 15 years. She is wonderful at listening and understanding my problems; sometimes I can’t even vocalize them myself. An emotional issue we dealt with recently—my mom was doing great at the age of 81 and then she wasn’t. Teresa helped us to hire a full-time care team and communicated all the details with our family office. I thank God every day for her being in our lives.”
Dianna
Baton Rouge, Louisiana, Greenwich, Connecticut, Martha’s Vineyard, Massachusetts
“I am so thankful for Teresa's counsel. Her guidance on our projects was and is fantastic. She has a ‘spidey sense’ that is marvelously accurate. We would recommend Teresa to anyone seeking an honest form of expertise and empathy.”
Jamal
"Now that I have the best advisor I could have asked for, my complicated life is a lot less stressful. I love working with Teresa."
Michelle
"Teresa provides a one-of-a-kind service to family offices and the families we serve. A unique mix of expert, counselor, advisor, coach and service provider. All of us think the world of her and her team; would highly recommend."
Sofia
"Teresa helped us get organized after we sold our company. We purchased a large working ranch, a beach house, and a tree house. Teresa managed all of our hires and payroll. Her team created a preferred vendors' list for each location and made a brilliant introduction to a celebrity horse trainer. This firm is truly best in class."
Edward
Princeton, New Jersey
“Teresa offers us a safe place to talk through a variety of topics. We call her for insight, candor, and problem solving. My brother and I highly recommend Teresa. You’ll be in good hands.”
Colleen
Scottsdale, Arizona Baja, California
“Teresa solved a complicated vendor over-billing problem. Teresa's office contacted the vendor on our behalf and resolved the issue in less than two weeks. A highly effective and professional team."
Stevie
Venice Beach, California
“I’ve successfully worked with Teresa for many years. She is a great listener and her counsel is always on target. I really enjoy working with her."
Antonio
"I am grateful every day for the wonderful help Ms. Leigh has brought into my life. She has helped me to hire a bookkeeper, a personal assistant, a nanny for my daughter and made organization of all my life. I am blessed beyond words to know her and to recommend her magnificent skills."
Elva
Racine, Wisconsin
"Teresa thankfully came into my life just after the loss of my husband. I appreciate all she has done for me and my extended family. Teresa is a very knowledgeable and kind person."
Sam
Boca Raton, Florida
“New houses, cars, crazy life—I needed help putting it all together. Management of people and projects ain't my thing. Teresa made it easy for me, and I can’t say enough good words about her. She is the best.”
Candace
"Teresa is a life saver. She helped my husband and I resolve a number of sensitive staffing and vendor issues. Teresa is very easy to work with; we love working with her."
Raymond
"This firm is my first call for all things home and life. Teresa is exceptional at making sense of employee relationships. I'll be the first one to make a referral."
Pilar
Seattle, Washington
“My husband and I were referred by a dear friend. We were struggling to care for my aging parents while dealing with renovation projects and were positive more than one vendor was double dipping on billing. Teresa and her team prioritized a project list and solved the problems. We even received a refund from a vendor. Thank God for Teresa.”
Betsy
"We have worked successfully with Teresa Leigh since early 2018. She is the expert advisor we needed on our team. She is amazing—recommend highly."
Mikhail
Bal Harbour, Florida, Chicago, Illinois, Sun Valley, Idaho
“We are a particular family. My friend made the introduction to Ms. Teresa. She is good listener, very respectful to my family, and smart person. She has helped my family have a good life. I send my friends to her good service.”
Annette
"We are so grateful for Teresa; having her as our advisor over the past few years has been a true gift and an amazing asset to our family office. Her years of knowledge and hands-on experience have assisted us greatly in the efficiency of our household staff and private estate management. We immediately developed a great rapport and partnership, and it’s only strengthened over the years. No matter the issue and/or concern, Teresa Leigh is always our first call and the expert on helping resolve the problem."
Alana
Big Sky-Bozeman, Montana, Portland, Oregon
“I love working with Teresa and her team, a highly professional group. We have been working with Teresa 11 years plus and would highly recommend their service.”
Dylan
"I love when people exceed my expectations. Teresa does this in spades. We have been working together for five years plus. She is always there when I need the best insight and guidance. Best advisor I ever hired."
Emily
Lakeland, Colorado
“I am a new mom of twin boys and one 10-year-old with special needs. Teresa is the wonder woman advisor in my life. She managed all the details so we could hire long-term helpers. I have Teresa on speed dial.”
Elizabeth
Fort Worth, Texas
“I trust all my household property issues to Teresa. She is a gem to work with. Teresa listens and gives me a new way to communicate. It has been very effective, and my staff seems happier than ever. We've been working together for over 12 years. I highly recommend her service.”
Testimonials are direct quotes from our clients, however their likeness and names are confidential
